Outage to UK services

Thursday, 7 April 1 hour

The maintenance is now complete. Thanks for your patience.

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The scheduled maintenance is now underway. We'll keep you updated on our progress.


This outage has been moved to Thursday 7th April 11:00 - 12:00 UTC to avoid a conflicting change request.

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There will be a loss of service at some point during the stated timeframe, whilst we complete maintenance work.

The service outage should only last for up to 30 minutes, however a 1-hour timeframe has been given in the event of any unforeseen circumstances.

This is for planned work to replace key networking components at our UK datacenter.

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Began at:

Affected components
  • Corporate Websites
    • www.hybridsoftware.group
    • www.meteorinkjet.com
    • www.globalgraphics.com
    • www.globalgraphics.co.jp
    • www.hybridsoftware.com
    • mako-evaluation.globalgraphics.com
    • blog.globalgraphics.com
    • investor.globalgraphics.com
    • news.globalgraphics.com
    • www.harlequinrip.com
    • www.printflat.com
    • www.xitron.com
    • multibit.costcalculator.ink
    • www.costcalculator.ink
  • FTP Services
    • support.globalgraphics.com
    • support.meteorinkjet.com
  • Online Documentation
    • documentation.globalgraphics.com
    • help.xitron.com
    • knowledgebase.meteorinkjet.com
  • Online Support
    • jira.globalgraphics.com
  • Email Support
  • LDK Services (Global Graphics)
    • LDK Activation Service
    • LDK Ordering Service